Zerodha Review, Brokerage Charges, Demat A/C, Trading Platforms & more

Zerodha is India’s Largest stock broker in terms of total active clients base. The discount broker is active since 2010. Here is a comprehensive review of this discount broker, as well as its products, offerings and services.

Zerodha, is amongst one of the newest members of the Indian equity and derivative trade economy who have pioneered in the art of interweaving technology with conventional financial services thereby giving a superb boost to the conventional equity and derivative based trading industry in India.

Zerodha

Our article today has been drafted so as to shed some light on the firm as a whole including the products they distribute, the services they offer, the brokerage they charge, other relevant charges they impose and of course the effectivity of all their trading platforms they have to offer to their respective registered clients.

Let us check Zerodha Review in detail  –


Zerodha Customer Ratings & Review

Customer Ratings
Experience8.7 / 10
Products & Services9.4 / 10
Brokerage Charges & Fees9.5 / 10
Stock Research & Advisory9.6 / 10
Trading Platforms8.5 / 10
Overall Ratings9.14 / 10
Star Ratings★★★★★
Total Client Reviews5893

About Zerodha

About
Company TypePrivate
Broker TypeDiscount Broker
HeadquartersBangalore, India
FounderNithin Kamath
Established Year2010

Started in 2010, Zerodha is officially recognized as India’s first and most prominent discount broker. It was founded by Nithin Kamath who had worked as a stock trader before starting his own broking house.

Apart from bringing a competitive pricing model that made it the first of its kind, Zerodha is also acknowledged as a pioneer in technology for trading in India.

The broking house officially began its operations on 15th August 2010. As its name, mixing the English word ‘Zero and the Sanksrit ‘Rodha’ (Barrier), would suggest, Zerodha had the vision to break possible barriers that various traders, investors and various other aspiring money-makers face in the country’s economic scenario.

More about Zerodha

As a broking house, Zerodha has consistently upheld its vision to assist retail traders and investors. It is now dedicated to provide more up-to-date and timely knowledge as well as hi-tech tools and platforms as well as constant customer support at competitive prices.

The firm quickly escalated their reputation to the ninth cloud and became a fan favorite in less than a decades time due to it’s unconventional approach to serve the registered retail clients (traders) across the major equity and derivative based Indian trading industry with easy to use and home developed trading platforms.

The company typically keeps on boasting about their disruptive pricing and in-house developed technologically sound solutions to India centric stock trading.

As a matter of fact, they are recognized as the largest stock broker in India in regards with their active clients and also in terms of the firm’s total contribution in terms of trading volume on the top most Indian stock exchanges that is 10 % of the overall Indian retail trade volume.

Furthermore, the company has been recognized for the ‘Retail brokerage of the year 2018’ award by the National Stock Exchange, ‘Retail broker of the year 2017’ award by Outlook Money and ‘Young Entrepreneur of the year (Startup) 2017’ award by Ernst & Young.

The Associate Program also enables the investors to refer more customers through their personal contacts. This has also boosted its popularity as a discount broking house in India.


Open Demat Account with Zerodha

Fill Your Details Here
  1. Open Demat AccountBecome Sub Broker

Zerodha Brokerage Charges and Fees

Brokerage Charge & FeesZerodha
Equity Delivery TradingZero
Equity Intraday Trading0.01% or Rs.20
Commodity Trading0.01% or Rs.20
Equity Futures Trading0.01% or Rs.20
Equity Options TradingRs.20 per Lot
Currency Futures Trading0.01% or Rs.20
Currency Options TradingRs.20 per Lot
Minimum BrokerageZero
Demat AMC ChargesRs.300 per Annum
Trading AMC ChargesFree
Margin MoneyZero
Brokerage CalculatorZerodha Brokerage Calculator

The following is brokerage structure for Zerodha.

Equity Delivery Based trades will have no brokerage charges for them. This has been the rule set out by Zeodha since December 2015.

For Equity Intraday trades, the applicable rates will be 0.01% to Rs. 20 per trade, whichever will be lower. For the equity options, the same rates will apply but in this case, the brokerage will be dependent on the turnover as well.

The minimum brokerage will thus be Rs.0.01 and the maximum rate will be Rs. 20 per trade. Zerodha also offers a live Brokerage calculator that will allow traders and investors to compute the rates of brokerage applicable to their investments and transactions.


Find Brokerage Charges of other Discount Brokers

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Bonanza PortfolioAlice Blue OnlineWisdom CapitalSAS Online
 Fortune Trading FinvasiaFyers Trade Smart Online

Zerodha other Charges

There are some other charges that will be applicable for the investors and customers of Zerodha as well.

Other Charges
Transaction Charges0.00325% of Total Turnover
STT0.0126% of Total Turnover
SEBI Turnover Charges0.0002% of Total Turnover
Stamp DutyDepends on State (very minimal)
GST18% of (Brokerage + Transaction Charges)

The STT is a charge that is only for the sell side in intraday and F&O transactions as well. It will be charged on both sides for Equity trades.

There will also be the normal Stamp Duty charge for all the states of India and this changes as per the state in which the transaction takes place.

The transaction charge is very small and falls somewhere between 0.00325% for Deliveries, 0.0021% for Futures and 0.053% for Options.

The service tax charge for all transactions will remain the standard 14% of the total amount. There is also the SEBI charge for Rs. 20 for every crore of the transaction.

Call and trade feature from Zerodha will come in at a cost of Rs. 20 per call. The Instant Payment Getaway is applicable for over 21 banks and will be Rs.9 per transfer. There are DP charges for delivery based equity selling- Rs. 8 per transaction.

Overall, the expenses and fees charged by Zerodha are rather transparent in the structure. Zerodha offers you a free calculator to compute the charges on all trades and transactions.


Zerodha Demat Account Opening Charges

Account Opening Fees
Depository SourceCDSL
Account Opening ChargesRs.300
Demat AMC ChargesRs.300 per Annum
Trading AMC ChargesFree
Margin MoneyZero
Offline to OnlineNo

One of the major reasons for Zerodha’s success lies in its open minded approach towards the allowance of people throughout the country to become a member of the brokerage house and thereby trade under the firm’s banner without any prejudices or partiality.

As a matter of fact, anyone from any corner of the nation can become a registered trader with them anytime by simply making a deposit of Rs.300 through the Central Depository Services Limited or CSDL in terms of account opening charges.

For any client who wants to trade in commodity along with other segments, the broking house charges Rs.200 as commodity account opening process.

In case the registering party applies for a Demat Account, then another amount of Rs.300 per annum will have to be paid similarly in regards with annual maintenance charges for the same.

Nevertheless, the brokerage house does not demand any annual maintenance charge in regards with Trading Account and there is also no mandate for the registered users to maintain any minimum margin money whatsoever.


Zerodha Offers

Offers
Free Demat AccountNo
Free Trading AccountNo
Discount on BrokerageYes
Trading Happy HoursNo
Flexible Brokerage PlansNo
1 Month Brokerage FreeNo
Holiday OffersNo
Referral OffersYes
Zero Brokerage for Loss Making TradesNo

You should be able to easily decipher the information laid down in the aforementioned table of contents which states that Zerodha being superb with their services, do not need to come up with a lot of offers for their registered retail traders to ensure their continuance with the brokerage house or to lure new clients.

Perhaps, this is the only reason why they only lay some emphasis on providing their registered retail traders with Concession on Brokerage, in terms of extensive offers.

Zerodha Review & Brokerage Charges

The most powerful offer that Zerodha provides its their Partner Progrm or Referral offer, where each client can refer their friends & family & earn some percentage of their brokerage a revenue.

Know more about Zerodha Partner Program here.


To know about offers of other stock brokers check below

Kotak SecuritiesICICI DirectSharekhanIndia Infoline (IIFL)
Ventura SecuritiesKarvyAditya Birla MoneyMotilal Oswal
Angel BrokingHDFC SecuritiesIndiabulls Ventures Anand Rathi

How to open Demat Account with Zerodha?

Zerodha definitely has made a name for itself and it will not be surprising if you are already attracted towards them and want to join them as a trader.

Nevertheless, if that is the case, then this is all you need to take care of to open Demat Account:-

  1. Click on the green ‘Open Demat Account’ button that appears underneath this section to pop up a form.
  2. Once the form pops up on your window, fill up the form with details like Name, City & Mobile No.
  3. You will get a call from Zerodha representative & they will share a link.
  4. You will open this link & complete step by step process online.
  5. The KYC verification procedure will require you to have Aadhar Card, PAN Card, and a photograph in order to verify your age, identity and address.
  6. Once you finish up all these steps, you may expect to be contacted upon by an authorized personnel on behalf of Zerodha who will take care of the final set of verifications before handing you over your account.
  7. As soon as the final verification is complete, you will be able to freely access your Demat or Trading Account (whichever you have opted for) in a couple of hours.

Why open Zerodha Trading Account?

Being a trader across various government recognized indices and exchanges within the Indian constitution requires the people to have a Demat or at least a Trading Account. Moreover, registering yourself as a trader with a reputed brokerage house comes with its own perks.

Here are some of the most compelling reasons as to why you should consider registering a Demat or a Trading Account with Zerodha:-

  • Zerodha has rightfully gained the trust and respect of the new age traders who prefer modern day trading platforms over the conventional ones.
  • They claim to be the largest brokerage house in India in terms of the total number of their active clients as well as the volume they contribute towards the overall transaction amount of the major exchanges in India.
  • The discount broker have been honored with some of the most prestigious awards such as the ‘Retail brokerage of the year 2018’ award which was awarded to them by the National Stock Exchange, ‘Retail broker of the year 2017’ award that was granted to them by Outlook Money and ‘Young Entrepreneur of the year (Startup) 2017’ award that was awarded to them by Ernst & Young.

Open Demat Account with Zerodha

Fill Your Details Here
  1. Open Demat AccountBecome Sub Broker

Zerodha Products And Services

The broking house offers a variety of technological add-ons, Services and products that help the investors in stock and securities trading.

Zerodha Products

Products
Equity TradingYes
Commodity TradingYes
Currency TradingYes
OptionsYes
FuturesYes
Mutual FundsYes
ForexNo
BankingNo
SIPYes
InsuranceNo

If you look into the above charted table of contents, you will easily understand that Zerodha furnishes its respective registered retail traders with products related to Futures Trading, Currency Trading, Equity Trading, Options Trading and Commodities Trading.

However, you must also have speculated that the well reputed brokerage house does not lay any emphasis whatsoever to provide any products related to Forex Trading, Insurances or Generalized Banking.

Zerodha Tools

Among its products are tools for bracket and stoploss orders. Using this product, the investors can place stoploss orders and even cancel them at the right time. The investors can also make cover orders so that they can get higher intraday averages.

There are also different calculators for the investors. The SPAN Calculator will help you to evaluate and find out the margin requirements for investments.

The Brokerage Calculator will allow investors to know all contract note charges and break even points to plan trades and investments more effectively. The B and S option calculator will help investors to calculate the fair value of equity options.

Zerodha Services

Services
Demat ServicesYes
Trading ServicesYes
3 in 1 AcountNo
Intraday ServicesYes
IPO ServicesYes
Stock RecommendationsNo
Robo AdvisoryNo
PMSNo
Trading InstitutionYes
Trading ExposureUpto 14x

Now, this is really interesting. If you pay close attention to the table that has been charted above, you will be able to easily and definitely tell that Zerodha, as a discount brokerage house, actively hands over to its respective registered clients all sorts of services in regards to Initial Public Offerings, Trading, Intraday as well as Demat all with a leveraged trading exposure of up to twenty eight times.

Nevertheless, you will also realize that the brokerage house does not extend any support in terms of Portfolio Management Services, 3 in 1 Account or Stock Recommendations.

Zerodha also offers several initiatives to the investors. There is Varsity, a hub for education for investors on Indian Capital Markets.

Trading Q&A is a question and answer site for the markets and stock trading. It is free and fully accessible for all the investors and traders.

ZConnect is a blog for investors on investments, trading and news updates on the market and stock exchanges as well.

There is additionally a 60 day challenge for the investors, through which they can get their brokerage back. There is also an online link where they can also share their earnings.

Additionally, for investors, there are also many products for market intelligence. Pulse will help investors to stay updated about the latest happenings in business and finance.

The Trading Holiday calendar will also give an idea about all the trading holidays. There are also circulars and newsletters for the clients.


Zerodha Research & Advisory

Research & Advisory
Fundamental ReportsNo
Research ReportsNo
Company ReportsNo
Annual ReportsNo
Company Stock ReviewNo
Free Stock TipsNo
IPO ReportsNo
Top PicksNo
Daily Market ReviewNo
Monthly ReportsNo
Weekly ReportsNo
Offline AdvisoryNo
Relationship ManagerNo

As you can see, the aforementioned table of contents clearly states that Zerodha, irrespective of being a nationwide acclaimed discount brokerage house, does not extend any support in terms of Research or Advisory whatsoever, be it Annual Reports, Free Stock Tips or even Top Picks.


Zerodha Exposure / Leverage / Margin / Limit

Exposure / Leverage
Equity DeliveryUpto 7x
Equity IntradayUpto 14x
Equity FuturesUpto 5x
Equity OptionsUpto 5x
Currency FuturesUpto 4x
Currency OptionsUpto 5x
CommoditiesUpto 6x
Margin CalculatorZerodha Margin Calculator

Now, if you pay close attention to the table of contents that has been charted above, you will be astound to see the kind of exposure (or leverage) Zerodha has to offer to its respective registered retail traders.

It is clear enough that they offer an extensive exposure of upto 7x on Equity Delivery Trading, upto 5x on Equity Futures Trading, upto 5x Currency Options Trading and Equity Options Trading respectively, upto 14x on Equity Intraday Trading, upto 6x on Commodities Trading and upto 4x on Currency Futures Trading.

Nevertheless, if you still find it difficult to calculate the exact exposure you will be getting on a certain trade you are about to commence and want to determine the total number of extra share that can be bought in accordance to the add on exposure the company promises, then you must definitely refer to the Zerodha Margin Calculator, which is a dedicated tool for the company that can provide you with all sort of relevant information on the same.


Find Exposure or Margin of other Stock Brokers

IDBI DirectEdelweissArihant CapitalReligare Securities
Geojit BNP Paribas MasterTrustSBI Cap SecuritiesReliance Securities
Axis Direct SMC GlobalGEPL Capital  Sushil Finance

Zerodha Trading Platforms

The broking house provides large variety of trading platforms to their clients –

Trading Platforms
Desktop Platform – WindowsYes
Desktop Platform – MacYes
Desktop Browser PlatformYes
Mobile Site PlatformYes
Android App PlatformYes
iOS App PlatformYes
Windows App PlatformNo
Other Mobile OS PlatformNo
Real time UpdatesYes
Portfolio DetailsYes
Online MF BuyYes
News FlashYes
Research ReportsYes
Easy InstallationYes
Global IndicesYes
Stock TipsYes
Personalized AdvisoryYes
Interactive ChartsYes
Live MarketsYes
SMS AlertsYes
Email AlertsYes
Multi Account ManagementYes

Zerodha typically relies on its team’s expertise to be present across all the widely used digital platforms for the respective registered retail traders for its extensive and definitive success.

The well acclaimed brokerage house offers the following remotely accessible trading platforms to its clients:-


Zerodha Kite Web – Web Based Trading Platform

Zerodha has developed their own version of browser based trading platform that goes by the name of Kite Web.

Kite Web is a HTML 5 based browser enabled trading platform that stands as a part of the overall network of remote trading platforms offered by Zerodha across various operating platforms as well as devices.

It has the following features:-

Multi-Lingual Platform

The app can be accessed in ten different regional languages apart from English which makes the experience of using it for the users pleasant and definitely convenient.

It has been developed to support Oriya, Tamil, Punjabi, Hindi, Kannada, Malayalam, Bengali, Telugu, Marathi as well as Gujrati as the prime language.

Lite Weight & Low Internet Requirement

Kite web is definitely one of the most light weight browser based trading platforms available in the market. It even does not require a high internet frequency to work perfectly.

In fact, it requires as low as 0.5 kbps of internet bandwidth to perform optimally. This enables the web based app appropriate to be used all across the natione, especially among the third and fourth tier cities where internet speed can ifetn be troublesome.

Accurate Search Results

The app comes integrated with the ability to provide you with accurate search results across thousands (if not more) of scrips, contracts as well as financial products across multiple indices as well as trading segments through the in-built single exhaustive ‘Search’ feature.

This typically helps the traders who are always on a look out for more information before placing their orders.

Live Charts

The app comes loaded with the feature to showcase a huge number of live chart called ‘Zerodha Kite Charts’. This is an advanced feature that enables the users to access six different type of charts like Linebreak, Renko Chart, Range Bars, Helkin-Ashi Charts, Point and Figure Charts and Kagi Charts.

The tools also offers the users to access over twenty different type of drawing tools and more than hundred distinctive technical indicators.

Minimalistic User Interface

Zerodha Kite Web has been designed with minimalistic user interface, thus allowing the users to experience easy navigation, convenient understanding and extended usability.

The app also enables the users to set up their own respective short cut keys for even more convenience.

Push Notification

The app is capable of pushing notifications to your computer screen in regards with important news, updates related to your Demat or Trading Account and even the slightest movement within the markets.

Data Points for Analysis

The app comes loaded with a humongous variety of data points (including but not limited to P&L, Cash Flows and Shareholding Patterns) thereby allowing the users to execute a number of fundamental or complex technical analyses before placing in their respective orders.

Multiple Segments

The app is also capable of providing the users with the ability to place distinctive orders by proving many trade product options like Margin Intraday Square Off or MIS, Normal F&O or NRML and Cash n Carry or CNC.

Single Click Order

The app has been developed in a way so that it can allow the users to place order easily with only a single click across different order types.

This feature usually comes in handy for the traders who specifically deal in Intraday Trades, where the probability of profits converting into losses in merely a lapse of a second is in fact, very high.

Critical Analysis

The web based app allows the users to carry out extensive and critical analyses with the help of the already integrated tool Quant.

The users are also allowed to further integrate other tools like Zeridha Smallcase, Zerodha Sentinal and Zerodha Streak within the app for further analytical advancements.

Watchlist

Zerodha Kite Web allows the users to add up to five different market watch lists each with a maximum of forty scrips.

Irrespective of the fact that this indeed is a common feature that can be easily found in a number of other web or browser based trading platforms, Zerodha’s feature is comparatively easy to be used.

Short-cut Key Function

The app comes loaded with a number of short cut key functionalities that can be used to access features that may otherwise require critical navigation knowledge.

It also allows the users to personalize the short cut keys in accordance to their own requirements and convenience.


Zerodha Kite Mobile Trading App

Zerodha’s network of remote trading platforms also include Kite Android and Kite IOs, which are both commendable mobile based trading platforms and come loaded with the features similar to Kite Web as both the platforms has similar UI & development stack:-

In Built Search

Both the apps have been developed to be able to provide the respective users with accurate search results throughout numerous scrips, contracts and financial products across multiple indices as well as trading segments.

They carry out this marvelous task with the help of the in-built ‘Search’ feature. This feature of the mobile apps has been known to help the traders who looking forward to gather more information before placing their respective orders.

Interactive Charts

The apps have also been integrated with a feature to showcase numerous live charts with varying display options.

This particular feature enables the respective traders as well as investors to access six distinct chart types including the Linebreak, Range Bars, Renko Chart, Point and Figure Charts, Helkin-Ashi Charts, and Kagi Charts.

Apart from granting access to different chart types, the apps have also been enabled to offer the respective users exclusive access to more than hundred different type of technical indicators.

Historical Data

Both the apps have been developed in a way so that they can grant access to free historical chart data of several years thereby providing the respective users with a better understanding of the market and helping them to take informed financial decisions.

User Experience

Both the apps have been designed in a way so as to enable every kind of user (from novice to experts) to enjoy a superior user experience by offering them easy navigation throughout the app with the most minimal but classy interface.

Push Notification

The apps have been developed with the ability to push notifications to the respective user’s (trader’s as well as investor’s) home screen with regards to all the updates concerning the user’s Demat or Trading Account.

The apps can also notify the respective users of even the slightest movement within the concerning markets.

This apps can be found in the Google’s Play Store and Apple App Store by the name of Kite by Zerodha. They Android version of the app has forty thousand seven hundred and fifteen reviews with an average of 3.9 star rating.

The IOs version however, has only eight hundred and seventy six reviews with an average of 3.1 star rating.

Other than these, Zerodha also has made their mark with their Sentinel, Kite Connect and Direct Mutual Funds, named platforms.

Each of these platforms are highly recommended by the users and are continuing to gain even better reputation for the full service brokerage house altogether.


Zerodha Customer Care

Customer Support
Dedicated DealerNo
Offline TradingNo
Online TradingYes
24*7 SupportYes
Email SupportYes
Chat SupportYes
Toll Free NumberNo
BranchesZero

As you can speculate by looking at the table of contents charted above, Zerodha does not have any physical presence in terms of branch offices whatsoever.

Nevertheless, it does provide services related to online trading, 24 * 7 Support, Email Support and Chat Support through its many remotely accessible trading platforms.


Zerodha Complaints

Complaints (Last Year)
Lodged in BSE220
Resolved in BSE217
Lodged in NSE189
Resolved in NSE185
Percentage of No. of Complaints Received Against Number of Active Clients0.01%

As can be seen mentioned within the aforementioned table, Zerodha encountered 220 complaints last year in the Bombay Stock Exchange out of which 217 have been resolved and 189 complaints within the national Stock Exchange out of which 185 have been resolved till date.


Zerodha Disadvantages

Zerodha has deservingly reached at the top most position of the Indian equity and derivatives trading industry with their out of the box ideas and digitally sound team of technocrats.

Nevertheless, there still are a few problems with the company that you might not like:-

  • They are completely a tech based firm with no physical presence whatsoever. This can seem troublesome to the traders who still prefer trading the old fashioned way.
  • They do not provide any sort of research and advisory whatsoever.

Zerodha Conclusion

Zerodha, in itself is a live vision of the future. They have well deservingly attained the heights of success they stand on today and are ceaselessly evolving to become even better and serve even further.

They truly are a brilliant brokerage house.


Open Demat Account with Zerodha

Fill Your Details Here
  1. Open Demat AccountBecome Sub Broker

Know everything about Zerodha

Zerodha Demat AccountPI from ZerodhaStreak by Zerodha
Zerodha SentinelZerodha Brokerage CalculatorSmall Case 2.0 by Zerodha
Products & Services of ZerodhaZerodha FranchiseZerodha StockReport+
UPI Fund Transfer by ZerodhaZerodha Z5AlgoZ by Zerodha
Zerodha Brokerage ChargesVarsity by ZerodhaZerodha Kite App
Kite Web by ZerodhaZerodha LearnAppZerodha Kite 3.0

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15 thoughts on “Zerodha Review, Brokerage Charges, Demat A/C, Trading Platforms & more

  • November 17, 2017 at 22:10
    Permalink

    i want to open an account with Zerodha and its my 1st a/c but when i go for signup it shows this my mobile number has already been used.

    Reply
  • November 20, 2017 at 14:16
    Permalink

    Hi, I have created Login user ID in Zerodha to open the trading account and I have send 500 rs to Zerodha, but when I proceed next step, it is showing your Aadhar number is matching to your Email and mobile number, I have tried many times and get tired as it showing the same. I have recommended to Zerodha by my brother and he told that he have not opened by online, but Zerodha’s marketing person have filled the details through phone, so please guide me. I have working in the office and I will only free after 6:30, please call me and guide for accounting opening. My mobile number 9942085030, 9976260099. I am waiting for the call back. If anyone speaks in Tamil, it is better to communicate.

    Pls contact after 6:30 p.m.

    Reply
  • August 23, 2018 at 12:02
    Permalink

    I already have a demat account with hdfc secirities, can i open another demat account with zerodha???

    Reply
    • August 25, 2018 at 16:39
      Permalink

      Dear Jikom,

      You can open as many demat accounts you want with any brand you want.
      Thanks for writing to us for any more query, let us know, we will send details.

      Reply
  • January 6, 2019 at 14:45
    Permalink

    Hi,
    I have created Login user ID in Zerodha to open the trading account & made the payments 500 rs to Zerodha’s, but when I proceed next step, it is showing your Aadhar number is matching to your Email and mobile number.

    Reply
    • January 6, 2019 at 20:29
      Permalink

      Dear Amit,

      Please call this number to resolve your issues with Zerodha – +91 80 4040 2020. You can also try get a call back option available in their Account Opening page.

      Reply
  • February 27, 2019 at 12:22
    Permalink

    ನಂಬರ್ ಒನ್ 420 ಸೊಳೆ ಮಕ್ಳು

    Reply
  • March 7, 2019 at 23:27
    Permalink

    Ref: Complaining about the negligence from my broker Zerodha

    I am having a demat account with the broker zerodha, my client code: RP8398. Today morning on 27/02/2019 I have placed an order to Sell Voltas Feb Future at 542 on Intraday basis and letter seeing the price decreased I modified the sell price to 540. However after hitting the mark around 538 I realized that the price of Voltas to go up and therefore I have tired cancelling the order for almost 30+ times but due to some technical problem from the broker side I was unable to cancel it. I have also called their call and trade number; they told they are also not able to close my order because of that problem. Eventfully when my order did executed and soon my intraday position came in loss. I tried to exit from the position around the price of 542.2 so many times, but it did not let me close the position. There was a message appearing on the screen “order placement is temporarily unavailable” I tried constantly and by the time the price reached as high as 558. You can imagine the emotional discouragement and predicament that I have gone through. Somehow, I managed to close that position after averaging and loss my 3000 Rs + brokerage for the trade that I did not want to be executed. If the trade had been cancelled when I first tried cancelling it, then I would have not been in loss. Hence it is a clear negligence from my broker side and I cannot afford to lose my hard earned money like this. I want you to kindly intervene in this matter and do the justice to me as I am small investor and this money is very big to me I cannot afford to lose it because of someone else’s fault. I am attaching here with this email the screen shot of the error and want a full compensation for the same, although, the emotional pain is still irreversible.

    Regards

    Reply
    • March 9, 2019 at 08:32
      Permalink

      Dear Sir,

      We will take your complaint to Zerodha’s customer care team. We are extremely sorry for your inconvenience. You can also raise your query with SEBI, they can help resolve your concern with Zerodha.

      Reply
  • March 20, 2019 at 11:27
    Permalink

    stupid system not reliable.
    high chance for loosing huge money for one reason that you cannot close the trade.
    And cannot catch the obvious big moves since the system will go down and will not allow you to trade.
    I suspect they are making counter trades on their customers and making profit.
    Which means you win they loose. If you are going to win big they are going to loose big.
    they will never allow themselves to loose big and yes their system will crash and they will allow you to get in only when they closed their positions safely.
    I’m posting this review everywhere possible.
    when you loose your money will change, but you will certainly loose your money guaranteed.
    Don’t go by people who place orders once in a while. Check with anyone who trades on daily basis actively, There will be not single person to say good about zerodha. They suck big time.

    Reply
  • March 26, 2019 at 20:55
    Permalink

    ek dum bakwas hai.
    i am trying to open my demat account in this but i am unable to do it. i asked on mobile no but no response.i have not got any response from zerodha. i asked to some other client also to help that also not responded. even not responded on mail also . i am getting tention since last one month. i have paid rs 300 also .
    i am giving such review every where as possible site . i tried on this because my one relative is trading on it but i dont like this.

    Reply
    • March 26, 2019 at 21:04
      Permalink

      Dear Sukanya,

      You can contact zerodha on this number they will guide.
      Their New Account Opening Number are – 080 4913 2020, 080 3960 2020.
      Please let us know where are you stuck in the account opening journey. You can login with your mobile no. & restart your account opening journey aswell.

      Reply
  • April 8, 2019 at 18:43
    Permalink

    I have paid amount of Rs. 300 to Zerodha but yet not able to open my account. They show me that my PAN Card no. With my Birth date not match. I told one of executive name Mr. Deepak but not any response from his site.

    Reply
    • April 9, 2019 at 08:21
      Permalink

      Dear Biayanta,

      You can connect with their customer care no. to lodge your complaint. Meanwhile, if you wish, I can connect with you some full service brokers providing flat rates.

      Let us know if you wish to connect with them.

      Reply
  • May 29, 2019 at 15:52
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    I am a student and recently I have started trading. I was looking for best discount broker with maximum online support. Please suggest if there is any company with free Demat account?

    Reply

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