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Zoom’s record breaking 70x user growth in India

On Thursday, Zoom’s CEO Eric S Yuan reportedly said there has been an increment of 70 times in the user base for Zoom in the four months to April 2020.

This is as a result of the world wide lockdowns caused by the global pandemic.

Post the pandemic induced lockdown, video conferencing was the only medium to connect with the people across the globe as traveling wasn’t an option.

Moreover, this was also to ensure that office work continued remotely and people stayed in touch with their near and dear ones respectively.

Further, the pandemic boosted adoption of the app in an extremely crowded market place which had numerous alternatives.

The period of January-April last year saw a growth of 70 times in terms of free users in India, further enhancing the platform.

With online classes being conducted throughout, the app has managed to acquire over 2,500 schools in India as it’s members.

However, this is also in sync with the global experience with the daily meeting participants zooming to around 350 million in April from a peak of 10 million in December.

Multinationals like zoom have their office across different cities in India including Bengaluru and Chennai.

The success behind zoom’s massive growth is due to it’s ability to listen to its customers’ needs and problems they are facing to help improve the user experience on the app.

Eric S Yuan was quoted saying “Sustainable happiness comes from making others happy, not from valuations”.

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